Privacy Policy – Lamia Official
Thank you for visiting Lamia Official. We value your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your data. By accessing or using our website, you agree to the practices described in this policy.
1. Data We Collect
We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or contact us. This information may include:
- Your name, email address, and phone number
- Billing and shipping address
- Payment details (cash on delivery, bank transfer, etc.)
- Order history and communication records
We take full responsibility for all personal data that you share with us or that we obtain during your interactions with our website.
2. How We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your orders
- To communicate updates about your purchases or account
- To send you promotional offers and marketing updates (only if you’ve subscribed)
- To improve our website, services, and customer experience
- To comply with legal and regulatory obligations
We retain your data only for as long as necessary to fulfill our services or as required by law. Once this period expires, your personal information will be securely deleted.
3. Sharing of Information with Third Parties
Lamia Official may share your data with trusted third-party service providers who help us operate our business — for example, payment processors, courier partners, or marketing agencies.
All third parties are required by contract to keep your information secure and use it only for providing agreed services. We do not sell, rent, or trade your personal data to anyone.
4. Account Security
If you create an account on our website, you will need to choose a password. You are responsible for maintaining the confidentiality of your password and for all activities conducted under your account.
Lamia Official reserves the right to refuse service, terminate accounts, edit or remove content, or cancel orders at its discretion, especially in cases of misuse or fraudulent activity.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw your consent for marketing communications
- Request deletion of your data (subject to legal requirements)
If you wish to exercise any of these rights, please contact us via the details provided below.
6. Cookies
Cookies help us improve your browsing experience. A cookie is a small text file stored on your device that helps remember your preferences, cart items, and login status.
We use both session cookies (temporary) and persistent cookies (stored up to 12 months) to:
- Enable essential site features like checkout
- Save your preferences
- Analyze site performance
You can manage or delete cookies anytime in your browser settings. However, disabling cookies may affect certain website features.
7. Errors and Accuracy
We strive to ensure all information on our website is accurate and up to date. However, occasional errors or omissions may occur. In such cases, we reserve the right to correct errors and refuse or cancel any orders placed for products listed with incorrect pricing or information.
8. Updates to This Policy
Lamia Official may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Email: cs@lamiaofficial.com
Phone: +92 332 1208977
Address: House No. D/79, Street 18, Bhitaiabad, Gulistan-e-Jauhar Block 9, Karachi, Pakistan